Website Terms and Conditions
The Compassionate Therapy Space
Who We Are and How to Contact Us
https://compassionatetherapyspace.co.uk is a website operated by Lisa McKendrick, trading as The Compassionate Therapy Space ("we", "our" or "us").
We are a sole trader operating in England and Wales.
We are regulated by the Health and Care Professions Council (HCPC). Details of our professional registration can be verified through the HCPC Register. Professional services are delivered in accordance with applicable legal, ethical and professional standards.
If you would like to contact us, please email
We are committed to making this website as accessible and user-friendly as possible. If you experience any difficulty accessing or using any part of the website, please contact us and we will do our best to assist.
By Using Our Website, You Agree to These Terms
By accessing or using this website, you confirm that you have read, understood and agreed to be bound by these Terms and Conditions.
If you do not agree with these terms, you should stop using the website immediately.
We recommend that you save or print a copy of these Terms and Conditions for future reference.
Additional Terms That Apply
Your use of this website is also governed by the following policies:
- Our Privacy Policy, which explains how we collect, use and protect personal information.
- Our Cookie Policy, which explains how cookies and similar technologies are used on this website.
Changes to These Terms
We may update these Terms and Conditions from time to time. Any changes will become effective when they are published on this website.
We recommend reviewing these Terms periodically to ensure that you remain aware of the terms that apply to your use of the website.
Changes to the Website
We may update, modify or remove content, features or functionality on this website at any time to reflect changes to our services, operational requirements or business priorities.
Availability of the Website
This website is provided free of charge.
Whilst we aim to ensure that the website remains available and functions correctly, we cannot guarantee uninterrupted access or that all content will always be available.
We may suspend, restrict or withdraw access to part or all of the website where necessary for maintenance, security, operational or business reasons.
Where reasonably practicable, we will provide notice of any significant interruption to the availability of the website.
You are responsible for ensuring that anyone who accesses the website through your internet connection is aware of these Terms and Conditions and complies with them.
Transfer of Rights and Obligations
We may transfer our rights and obligations under these Terms and Conditions to another organisation. If this occurs, we will notify you in writing and ensure that the transfer does not adversely affect your rights.
Website Users
This website is primarily intended for individuals residing in the United Kingdom.
We do not guarantee that content available on this website will be appropriate for use in other countries or jurisdictions.
Intellectual Property Rights
We own, or are licensed to use, all intellectual property rights in this website and the material published on it. These rights are protected by copyright laws and other intellectual property laws throughout the world.
All rights are reserved.
You may print a single copy of pages from this website and download extracts for your personal, non-commercial use.
You may share content from the website with others provided that:
- The content is not altered or modified;
- Any copyright notices remain intact;
- The source of the material is acknowledged.
You must not use photographs, graphics, illustrations, videos or other content separately from accompanying text without our permission.
Resources, downloads and materials provided through this website are for personal, non-commercial use only and must not be reproduced, distributed, published, adapted or sold without our prior written consent.
The authorship of content published on this website, including any identified contributors, must always be acknowledged.
You must not use any content from this website for commercial purposes without obtaining our prior written permission or the permission of the relevant rights holder.
If you breach these terms, your right to use the website will cease immediately and you may be required to return or destroy any copies of material you have obtained from the website.
Information on This Website
The information provided on this website is intended for general informational and educational purposes only.
It should not be regarded as psychological, medical, legal or other professional advice and should not be relied upon as a substitute for consultation with an appropriately qualified professional.
Any decisions or actions taken on the basis of information contained on this website are undertaken at your own discretion and responsibility.
Although we take reasonable care to ensure that information published on this website is accurate and up to date, we make no guarantees, representations or warranties, whether express or implied, regarding its accuracy, completeness or suitability for any particular purpose.
No Therapeutic Relationship
Accessing this website, reading its content, or contacting The Compassionate Therapy Space through a website enquiry form, email or telephone does not create a psychologist-client relationship.
A professional therapeutic relationship will only be established following an initial assessment and mutual agreement that therapy services will be provided, subject to the relevant service agreement and terms of engagement.
Third-Party Websites
This website may contain links to third-party websites and resources.
These links are provided for convenience and information only. They should not be interpreted as endorsement, approval or recommendation of those websites, organisations or services.
We have no control over the content, availability or privacy practices of third-party websites and accept no responsibility for them.
Limitation of Liability
Nothing in these Terms and Conditions excludes or limits our liability where it would be unlawful to do so.
This includes liability for:
- Death or personal injury caused by negligence;
- Fraud or fraudulent misrepresentation;
- Any other liability that cannot legally be excluded or limited.
Different limitations and exclusions of liability may apply in relation to professional services provided by us and these will be set out separately within our service agreement or business terms.
This website is provided for personal and non-commercial use only. We shall not be liable for any loss of profit, loss of business, business interruption or loss of business opportunity arising from the use of, or inability to use, this website.
How We Use Personal Information
Any personal information collected through this website will be handled in accordance with our Privacy Policy.
Website Security and Viruses
Whilst we take reasonable steps to maintain the security of this website, we do not guarantee that the website will be secure or free from bugs, viruses or other harmful components.
You are responsible for ensuring that your own devices, software and systems are adequately protected.
You must not misuse the website by knowingly introducing viruses, malware, trojans, worms, logic bombs or any other malicious or technologically harmful material.
You must not attempt to gain unauthorised access to the website, its server, associated databases or connected systems.
You must not carry out denial-of-service attacks or distributed denial-of-service attacks against the website.
Any such activity may constitute a criminal offence under the Computer Misuse Act 1990. We reserve the right to report suspected offences to the relevant authorities and cooperate fully with any investigation.
Linking to Our Website
You may link to the homepage of this website provided that:
- The link is fair and lawful;
- It does not damage our reputation;
- It does not imply endorsement, approval or association where none exists.
You must not:
- Link from a website that you do not own or control;
- Frame this website within another website;
- Create links to individual pages other than the homepage without permission.
We reserve the right to withdraw permission to link to our website at any time without notice.
Requests relating to linking or reuse of content should be sent to
Emergency and Crisis Situations
This website, contact forms and email addresses are not monitored continuously and should not be used in an emergency or crisis situation.
If you are at immediate risk of harm, require urgent medical attention, or are experiencing a mental health crisis, you should:
- Call 999;
- Attend your nearest Accident and Emergency department;
- Contact NHS 111;
- Contact your GP to request urgent support;
- Contact Samaritans on 116 123, freephone.
Governing Law and Jurisdiction
These Terms and Conditions, their subject matter and their formation are governed by the laws of England and Wales.
If you are a consumer, you and we agree that the courts of England and Wales shall have jurisdiction. However, if you reside in Scotland, you may bring proceedings in Scotland, and if you reside in Northern Ireland, you may bring proceedings in Northern Ireland.
Version 1.0
Last updated: 11 June 2026
